1. We treat customers LIKE FAMILY, so when you shop us for a new vehicle, we sell the vehicle first and the extra options later if you want them at very reasonable prices. 

2. We put our price in writing for you to think about and you can shop our prices. We do not use voodoo math nor do we yell our best prices across the showroom floor as you leave in frustration.

3. Want a fair value for your trade-in? We can offer an independent appraisal of your trade-in in writing from a respected third party source. It will give you average trade-in value, private party, and dealer retail for your vehicle. It's much better than traditional dealers whose used car manager looks at your trade and values it out of some book you never get to see.

4. If you're looking for a quality pre-owned vehicle we also show you in writing an independent valuation of our vehicle from respected experts in the field of used vehicles. This service proves we sell our pre-owned vehicle well below "Dealer Retail."

5. We believe in empowering our customers to make an informed decision. When you shop us for a vehicle we give you all the information to take home with you to think about if you like. We know you want to buy on your time, not ours. This sales process was designed to let you leave with facts and figures, not just a price scribbled on the back of a business card.

6. Customer satisfaction is not just our #1 Goal , it is a Reality. Hard work and dedication to our customers has earned us Dodge-Chrysler-Jeep's 5-Star Rating and Ford Motor Company's Blue Oval Certification. These are the manufacturer's highest customer satisfaction awards.

7. We know you're tired of inflated service prices. We have slashed maintenance prices by 24% to offer the lowest dealership maintenance prices on service around to compete with small independents. Customers have said that they didn't like to return to a dealership for maintenance because prices were so high. Now you can get factory trained techs at non-factory tech prices!   
8. Our goal is to sell vehicles in volume and build customers for life. Even if you come by and don't purchase from us, we hope you value all of the information you leave with to help you become an informed and appreciated consumer.

9. Chuck Stevens Automotive is changing the way cars and trucks are sold across America. Many years ago, retailers laughed at Sam Walton from tiny Bentonville, Arkansas when he said he would change the face of discount retailing by cutting prices and improving customer service. We are taking this same revolution to the automobile industry. We sell the closest thing to factory direct.